Privacy Policy of Integrated Vehicle Solutions Group LLC (dba IVSG LLC)

 

Effective Date: November 15,2025

Last Updated: November 15, 2025

 

1. Introduction

IVSG LLC (“IVSG,” “we,” “our,” or “us”) values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard information when you visit our website, use our SaaS products, or interact with us. By accessing our website or services, you agree to the practices described in this Privacy Policy.

 

2. Information We Collect

We may collect the following categories of information:

 

- Personal Information: Name, email address, phone number, company details, and account credentials.

- Transactional Information: Billing details, payment history, and subscription records.

- Technical Information: IP address, browser type, operating system, device identifiers, and usage data.

- Cookies & Tracking Data: Session cookies, analytics cookies, and preference cookies.

- Dealer Workflow Data: Information uploaded or processed through our SaaS platform (e.g., dealership workflow records, AR automation data).

 

3. How We Use Your Information

We use collected information to:

 

- Provide and improve our SaaS solutions.

- Facilitate integrations with dealership management systems (DMS).

- Process payments and manage subscriptions.

- Communicate updates, product enhancements, and support notices.

- Ensure legal and regulatory compliance.

- Conduct analytics, benchmarking, and product optimization.

- Protect against fraud, misuse, or unauthorized access.

 

4. Legal Basis for Processing

Depending on your location, we process personal data under the following legal bases:

 

- Consent (e.g., marketing communications).

- Contractual necessity (e.g., providing SaaS services).

- Legal obligations (e.g., tax and compliance requirements).

- Legitimate interests (e.g., product improvement, fraud prevention).

 

5. Sharing of Information

We do not sell personal information. We may share data with:

 

- Service Providers: Hosting, analytics, payment processors, and integration partners.

- Business Partners: Authorized resellers, middleware vendors, and dealership technology partners.

- Legal Authorities: When required by law, regulation, or court order.

- Corporate Transactions: In case of merger, acquisition, or asset sale.

 

6. Cookies & Tracking Technologies

We use cookies and similar technologies to:

 

- Maintain session integrity.

- Analyze website traffic and usage.

- Personalize user experience.

 

You can manage cookie preferences through your browser settings.

 

7. Data Retention

We retain personal information only as long as necessary to:

 

- Fulfill contractual obligations.

- Comply with legal requirements.

- Support product development and analytics.

 

8. Your Rights

Depending on your jurisdiction, you may have rights to:

 

- Access, correct, or delete your personal data.

- Opt out of marketing communications.

- Restrict or object to certain processing.

- Request data portability.

- Exercise rights under Federal and State Privacy laws applicable laws.

 

9. Security Measures

We implement industry-standard safeguards, including:

 

- Encryption of data in transit and at rest.

- Role-based access controls.

- Regular security audits and penetration testing.

- Vendor compliance checks.

 

10. International Data Transfers

If you access our services outside the United States, your data may be transferred to and processed in the U.S. or other jurisdictions with different data protection laws. We use contractual safeguards (e.g., Standard Contractual Clauses) where required.

 

11. Children’s Privacy

Our services are not directed to individuals under 16. We do not knowingly collect personal information from children.

 

12. Updates to This Policy

We may update this Privacy Policy periodically. Changes will be posted on this page with a revised “Last Updated” date. Significant changes may be communicated via email or service notifications.

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13.Contact Us

For questions or concerns about this Privacy Policy, please contact:

 

IVSG LLC Email: sales@ivsgllc.com

Phone: (847) 270-8092

 

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